Shipping policy
Shipping Policy
Thank you for shopping with Karasel! We’re committed to delivering your order as quickly and efficiently as possible. Please read our shipping policy below for information on how and when you will receive your purchase.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note: During high-volume periods (sales, holidays, or new product launches), processing times may be slightly longer.
Shipping Rates & Delivery Estimates
International Shipping:
We currently ship to selected international countries.
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International Standard (7–21 business days): Calculated at checkout
Customs duties and taxes may apply and are the responsibility of the customer.
Free Shipping
We offer free standard shipping on all domestic orders over $30.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number and link. Please allow 24–48 hours for tracking information to become available.
Shipping Issues
If your package is delayed, lost, or arrives damaged, please contact us at [your support email] within 7 days of the expected delivery date. We’ll do our best to help resolve the issue.
Note: We are not responsible for shipping delays caused by the carrier or incorrect shipping addresses provided at checkout.
Pre-Orders & Made-to-Order Items
If your order includes a pre-order or made-to-order item, please note that the estimated shipping time will be listed on the product page. These items will ship separately if purchased with in-stock items.
Contact Us
If you have any questions about your order or our shipping policy, feel free to reach out at [your support email].